Your highest-intent customer conversations, finally measurable.
Financial services, insurance, telco, and retail use iovox AI to answer every inbound call with AI agents, attribute revenue to campaigns, and coach teams with AI-scored conversation data, across every region and every channel, with the compliance controls and audit trail enterprise IT requires.
99.99% uptime · 65+ countries · Telco-grade since 2007
One view of every conversation across every location.
Large multi-site operations need group-level visibility, not 47 separate dashboards. iovox delivers a single pane of glass across every location, brand, and market, with role-based access for regional managers, IT, and compliance teams.
- Hierarchical reporting: group → brand → region → site → agent
- Real-time dashboards and scheduled exports for BI tools
- Role-based access: regional vs. global vs. compliance view
- REST API access to raw call data for your data warehouse
- GDPR-aligned, with optional PII redaction and EU/UK regional data storage available
Developer-grade APIs. White-label capability. Built to integrate.
iovox was built API-first. Enterprise customers can embed iovox capabilities directly into their own platforms, CRMs, and workflows, or white-label the entire stack. Abeille Assurances selected iovox via RFP specifically for its API depth and integration flexibility.
- REST API with full documentation and dedicated developer support
- Webhooks for real-time call events to your systems
- Native integrations: Salesforce, HubSpot, and major CRM platforms
- White-label: deploy iovox under your own brand for your customers
Coach every agent, across every location, on every call
iovox AI Insights scores 100% of calls automatically, no sampling, no manual auditing. Flagging objections, tracking script adherence, and surfacing coaching moments across every site in one dashboard. One enterprise customer used iovox to run a performance audit across 1,000 locations, surfacing coaching opportunities they had no visibility into before.
- Every call scored automatically, no manual auditing, no sampling
- Script adherence and objection tracking across every agent and location
- Performance benchmarking: identify your top and bottom performing sites
- Used to conduct a 1,000-location performance audit for an enterprise group
Everything enterprise teams rely on iovox for.
Enterprise-grade infrastructure
99.99% uptime SLA, telco-grade redundancy, global carrier relationships, and a team that's been running this infrastructure since 2007.
Security & compliance
Reviewed and approved by the security and procurement teams of global enterprise customers annually. GDPR-aligned, with security documentation and dedicated compliance support for your procurement process.
AI at enterprise scale
iovox AI Agents, AI Insights, and AI Voicemail deployed across your entire estate, with centralised management, governance controls, and usage reporting.
CRM & data integration
Call data in your systems of record, not siloed in another platform. Native integrations and a full API mean data flows where your teams already work.
Global number provisioning
Local numbers in 65+ countries provisioned via API, so global campaigns and multi-market operations work from a single platform.
Dedicated account team
VIP account management with quarterly reviews and the highest performance standards.
Real results from the enterprise teams who let iovox handle their conversations
"We found the Dynamic Number call tracking and WebCallBack solutions from iovox were the best fit to meet our needs and help us achieve our goals."
"Our professional clients have complete, real-time visibility on all the telephone leads that arrive that are a direct result of ads published on the Subito platform."
"We have worked hard to build a great reputation and we expect a high level of service and support from our partners, which iovox has delivered."
Enterprise-grade from day one. No retrofitting.
A 30-minute technical walkthrough tailored to your operation, covering multi-location visibility, AI capabilities, integrations, and how iovox performs at enterprise scale.