Automotive · Marketplaces · Dealers

Nearly half your dealer leads disappear before anyone picks up.

You invest in generating buyer demand. The buyer calls the dealer. Nobody answers. That lead is gone, and your platform never knew it happened. iovox closes the loop with AI that answers, qualifies, and attributes every conversation back to its source.

Honda · Auto Trader UK · La Centrale · and more

One platform. Two problems solved.

Whether you run the marketplace or handle the leads, iovox works for you.

For marketplace platforms

Full visibility over every conversation your platform generates

You invest in generating buyer demand. Right now, that demand disappears the moment it reaches a dealer's phone. iovox gives your platform end-to-end visibility from listing click to enquiry outcome, across every channel your buyers use, so you can prove ROI to every dealer on your network.

  • Know which dealers convert leads and which waste them
  • Prove platform value with conversation attribution per listing
  • Protect buyer experience across thousands of dealers
  • Hit operational KPIs with real, auditable conversation data
For dealers

Never lose a lead because the phone wasn't answered

A buyer who calls out of hours or at lunch isn't a missed call; they're a hot lead. The iovox AI Voice Agent answers immediately, qualifies the buyer in a natural conversation, and hands you a warm, scored lead ready to close. No voicemail. No lost sale.

  • The iovox AI Voice Agent answers every missed call in a natural voice
  • Buyer budget, vehicle, and timeline captured automatically
  • Transcribed lead handed to you, warm and ready to close
  • Responds across voice, web chat, social, and email, wherever the buyer reaches out
The problem, made visible

What happens to a lead today, and what changes with iovox.

Without iovox

Lead clicks listingHigh intent
Calls the dealerReady to buy
No answerLunch / after hours
Lead moves onCompetitor wins
Lead goneZero visibility

With iovox

Lead clicks listingHigh intent
Calls the dealerReady to buy
iovox AI Agent answersImmediate, natural
Lead qualifiedBudget, vehicle, timeline
Warm lead deliveredScored & ready to close
Lead attribution

Know exactly which campaign drove every call, and every sale.

Dynamic Number Insertion tracks which search keyword, listing, campaign, or channel triggered each inbound call. Marketplaces can prove per-listing lead value back to dealers. Dealers know which spend is working.

  • Per-listing, per-campaign, per-channel attribution
  • Prove lead value to advertisers in real time
  • Feed attribution data directly into Google Ads, Meta, and your CRM
  • Auto Trader UK deployed iovox as a key value-add for dealer customers
See Dynamic Numbers →
Automotive analytics dashboard
Lead response

Respond in the first 60 seconds, when intent is highest.

iovox AI Voice Agents answer every inbound enquiry immediately, qualifying the lead, answering stock and finance questions, and booking test drives directly, 24/7. No voicemail, no leads going cold overnight.

  • iovox AI Voice handles test-drive bookings and service scheduling
  • iovox AI WebChat qualifies visitors directly on listing pages
  • iovox AI Social captures leads from Instagram and Facebook ads instantly
  • Every lead synced to your dealer management system
See AI Voice →
Car in motion
Conversation intelligence

Coach your sales team with every call, not just the ones you remember.

iovox AI Insights transcribes and scores every call, surfacing which objections are losing deals, how quickly agents respond to price questions, and which team members need coaching. Across every location, in one dashboard.

  • Automatic transcription and keyword spotting across every call
  • Conversion scoring: which calls became test drives, which didn't
  • Sentiment analysis flags calls that need manager review
  • Multi-dealer, multi-location visibility from one platform
See AI Insights →
Analytics dashboard on tablet
Beyond call tracking

Basic call tracking tells you a call was missed. iovox tells you what to do about it.

Most call tracking in automotive offers basic functionality. Here's what separates iovox from the rest.

CapabilityBasic call trackingiovox
Missed call notificationAlert onlyReal-time + context + next action
Voicemail vs hang-up distinctionDuration onlyEvery call classified
Call transcription & summaryNot availableEvery call, fully automatic
Buyer sentiment & lead scoringNot availableScored on every call
AI voice agent for missed callsNot availableLive and proven at scale
Dealer coaching & performance dataNot availableKeyword search, themes, per-dealer scores
ROI calculator

What are missed leads costing you?

Adjust the sliders to match your numbers.

Monthly inbound leads500
1003,000
Missed lead rate45%
10%70%
Industry data suggests 40–50% missed lead rate for automotive dealers
Lead to sale conversion15%
5%30%
Average deal value£25,000
£500£80,000
Annual revenue opportunity
£8,700,000
Leads missed per month225
Recovered with iovox (~85%)191
Additional sales per month29
Monthly revenue opportunity£725,000

Based on your inputs. Actual results vary.

Book a demo to discuss your numbers →
The full platform

Everything automotive businesses rely on iovox for.

📍

Per-listing numbers

Assign unique numbers to each listing across 65+ countries, so every call is attributed to the exact vehicle or ad that triggered it.

📞

Missed call recovery

iovox AI Voicemail captures every missed enquiry as a structured lead, with transcription, intent, and contact details, so no opportunity is lost.

🔗

CRM & DMS integration

Call data flows directly into Salesforce, HubSpot, dealer management systems and automotive CRMs. No manual data entry.

🏢

Multi-location visibility

Regional managers and group operators see performance across every site in a single dashboard: calls, conversion, response time and more.

🤖

24/7 AI cover

Outside sales hours, iovox AI Agents handle every enquiry, booking test drives, answering stock questions, capturing leads for morning follow-up.

📊

Marketing attribution

Tie every lead back to the exact Google Ads keyword, social campaign or classified listing that generated it, and prove ROI to the penny.

Customer stories

Real results from the automotive teams who let iovox handle their conversations.

+60% conversion

"The benefits Honda has seen so far from using the iovox platform have been impressive; we've reduced lead recall time by more than 40% and increased lead conversion rate to sales by nearly 60%."

JB
Jean-Alexis Bidet
Marketing Manager · Honda Motor Europe
6.7 → 9.3 Trustpilot

"It's a solution we emphasise to prospective customers, and is something that has helped us to develop a trusted relationship."

KJ
Kelly Jessop
Product Lead · Auto Trader UK
Data transparency

"The transparency and objectivity of the call data made it perfectly clear for our customers to understand the value we bring them."

JD
Jerome Debray
Head of Project · Ouest-France

Show us your operation. We'll show you what's possible.

A 30-minute walkthrough tailored to your specific use case, to explore how iovox can help.