The social channels your customers actually use.
Customers don't care which social platform you prefer. They reach out on WhatsApp, Instagram, and Facebook, and they expect a reply faster than most teams can deliver.
All your social channels, one unified inbox.
Customers don't care which platform you prefer. They DM on WhatsApp, comment on Instagram, and message on Facebook, and they expect a reply faster than most teams can deliver. The AI Social Agent handles all of them, from one place, in your voice.
- WhatsApp Business: conversational commerce, bookings & support
- Instagram DM: reply to enquiries from posts, stories & ads
- Facebook Messenger: capture leads from ads and page messages
- Single conversation thread per customer across all platforms
From ad click to closed deal. Every message answered.
Ad lead capture
When someone clicks your social ad and messages you, the iovox AI Social Agent captures, qualifies, and books them, before they lose interest or message a competitor.
Enquiry handling
Price, availability, product details: answered instantly from your knowledge base, before the visitor has time to look elsewhere.
Booking & reservations
From first message to confirmed booking in one conversation, the iovox AI Social Agent connects to your calendar or booking system and confirms automatically.
One continuous thread
A customer who messaged on WhatsApp last month and DMs on Instagram today gets a continuous experience. The iovox AI Social Agent knows their history and picks up where they left off.
Brand-safe responses
Every reply is checked against your tone of voice guidelines before it's sent. On-brand, every time. No surprises.
Lead scoring & CRM sync
Every conversation is scored and synced to your CRM, with channel, intent, and contact details included automatically.
Social conversations that convert, in your industry.
Social messaging looks different depending on where you operate. The iovox AI Social Agent is pre-configured for the conversations that matter in your sector.
- Automotive: Instagram & Facebook ad leads → test-drive bookings in one thread
- Real Estate: Portal enquiries on WhatsApp → booked viewings, end to end
- Healthcare & Veterinary: Appointment requests and reminders via WhatsApp
- Hospitality: Reservations booked, event enquiries answered, menu questions resolved, on every platform
- Enterprise: Brand-safe message handling, with SLA-aware escalation
Hear from the teams who let iovox handle their conversations.
"It's a solution we emphasise to prospective customers, and is something that has helped us to develop a trusted relationship."
"Our professional clients have complete, real-time visibility on all the telephone leads that arrive that are a direct result of ads published on the Subito platform."
"The transparency and objectivity of the call data made it perfectly clear for our customers to understand the value we bring them."
See iovox AI Social handling your DMs and messages.
We'll connect your channels and demo the AI Social Agent handling your actual messages. 30 minutes, and you'll see exactly what no missed message looks like.