Articles tagged with transcription:

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5 Common Call Transcription Use Cases (+ A Transcription Solution)

January 10, 2023

Call transcription is the key to unlocking real-time insights that can elevate your business.Call transcription tools take customer phone call recordings, turn them into written text, and deliver …

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What is Call Transcription? (+5 Resourceful Benefits)

November 22, 2022

Remembering every detail of customer conversations is an impossible task, and sometimes you need access to past client interactions.That’s where call transcription comes in handy.…

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How is Zoopla Using New iovox Technology on Their Websites?

November 24, 2020

What do you do when your brand has 90% recognition, and your websites handle more than 70% of the market opportunity in your primary segment? Well, if your part of the Zoopla Property Group (ZPG), …

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3 ways Speech Analytics Brings Value to Your Business

August 11, 2020

The tech industry is great for buzz words and jargon that sometimes mask the benefit or practical application of a particular technology. If you’ve been reading about new innovations in AI, …

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5 Call Tracking Tips to Help You Make Better Business Decisions in 2020

January 28, 2020

Call tracking. Two simple words that have come to mean different things to different audiences. For big companies, this may be something “the marketing department” handles when evaluating …

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iovox Product Newsletter

July 25, 2019

In this product newsletter, we’re excited to cover:Mobile call tracking and CRM integration.Customer Spotlight of La Centrale in France.Team Talk with John Harrell, Principal UX …

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Phone Call Transcriptions, the New Feature You Won’t Want to Do Business Without

May 14, 2019

Most of us love the television DVR because we can rewind scenes to make sure we don’t miss a thing. Well what about phone calls? How do we rewind a conversation to remember what was said during …

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